NODE 01
Job completed
TRIGGER
The right moment to ask
Watches for the signal that a job is done: invoice paid, service completed, tracking shows "delivered", or a support ticket closed as resolved. Timing is everything for getting a real review.
Ask while the memory is fresh
NODE 02
Sentiment checked
FILTER
Happy to reviews, unhappy to you
Before asking for a public review, a short 1-question CSAT pulse. 4-5 stars get routed to Google and Facebook. 1-3 stars get routed to you privately first, so you can fix it before it goes public.
Protect your rating, fix what's broken
NODE 03
Request sent
ASK
Simple, one-click request
Sends a branded email or SMS with a single link to the right platform. Pre-filled where possible, timed for their timezone. One gentle reminder if unopened after 3 days, then it stops.
No hunting for the right platform
NODE 04
Monitored & responded
WATCH
Every review, handled with care
Integrates with Google Business Profile (where API access is granted) and Trustpilot (Business plan required). For deeper multi-platform coverage including Facebook and Yelp, we connect to a paid review aggregator like Birdeye, Reviews.io, or NiceJob (scoped as an add-on). AI drafts suggested responses for your human review and approval before anything is posted publicly.
No review ignored, no reply missed
100%
Reviews tracked
<24h
Response time
24/7
Monitoring
What this means for your business
More outcomes, less busywork.
- A compounding online reputation over time.
- More inbound leads from a higher Google rating.
- Catch unhappy customers before they post publicly.
- Your team stops chasing reviews manually.
Works with your stack
Every review platform, every channel you already use:
Gmail
Twilio
Facebook
Instagram
Slack
HubSpot
Salesforce
Zendesk
OpenAI
WhatsApp
Zapier
WordPress